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- Microsoft Office Certification
- Outlook 2010 : Microsoft Office Specialist (MOS)
Product Description
The Office 2010 Outlook training course provides students with the knowledge and skills that are needed to use the advanced software features, and integrate the Office programs with other software. When you pass the Outlook 2010 Exam 77-884, you achieve Microsoft Certified Application Specialist (MOS) status in Outlook 2010.The Microsoft Certified Application Specialist Certification, (MOS) recognizes business professionals who have demonstrated expertise in Microsoft Office 2010. As a Microsoft Certified Partner, the course follows the approved Microsoft course curriculum, ensuring you receive the training and knowledge needed to succeed.
AIMED AT
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The typical candidate for the exam is a student, office worker, or instructor who is able to navigate Outlook 2010 at the feature and functionality level.
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Learners will learn to format message content by using character and paragraph formatting, use graphic elements such as charts and tables, and create contact records, tasks, and appointments from incoming messages. They will be able to create contact groups, schedule meetings, and share schedules to facilitate communication with other Outlook users.
CERTIFICATION EXAMS
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When you pass Exam 77-884: Outlook 2010, you complete the requirements for the following certification(s):
Course Overview
Setting Up Your E-Mail Account
Types of E-Mail Accounts
Section Review
Introducing The Outlook 2010 Interface
The Interface
Customizing The Interface
Keyboard Shortcuts
Section Review
Working with Outlook Mail Items
The Mail Module Interface
Creating Messages
Formatting
Sending, Receiving and Opening Messages
Viewing Conversations and Managing Message Attachments
Managing the Mail Module View
Keyboard Shortcuts
Section Review
Common Outlook Item Actions
Managing, Creating and Modifying Folders
Moving and Copying Items
Deleting Items and Printing Items
Finding and Searching for Items
Keyboard Shortcuts
Section Review
Working With Outlook Calendar Items
The Calendar Module Interface
Creating Calendar Items
Meetings
Configuring The Calendar Module View
Sharing Calendar Information
Managing Calendars
Keyboard Shortcuts
Section Review
Working With Contact Items
Creating Contact Items
Organizing Contact Items and Communicating with a Contact
Sending Contact Information and Contact View
Importing and Exporting Contacts
Keyboard Shortcuts
Section Review
Working with Outlook Task Items
Creating Task Items and Responding to Task Assignments
Updating Tasks and Removing Task Items
Configuring the Task Module View
Keyboard Shortcuts
Section Review
Organizing Outlook Items
Categorize Items and Using Conditional Formatting
Attaching Items, Shortcut Buttons and Using Notes
Section Review
Advanced Message Management
Moving Messages and Managing Junk Email
Managing Messages with Rules
Using Quick Steps
Viewing Recipient Information, People Pane and Search Folders
Message Settings and Delivery Options
Changing Read and Unread Options and Managing RSS Feeds
Other Messaging Options
Section Review
Managing Outlook Data Files
Setting Up Messaging Accounts
Configuring the Outlook Today View
Configuring Multiple Profiles, Email Accounts and Working Offline
Download Options for Slow Connections and Repairing a .pst File
Archiving and Cleanup Tools
Section Review
Security and Privacy
Securing and Privacy Settings
Section Review
Course Overview
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